Many healthcare staff feel unable to speak up or are not listened to when they do. That is according to The Freedom to Speak Up report published in 2015.
In response to the report, The National Guardian’s Office and the role of the Freedom to Speak Up Guardian and Champion roles were created, with the aim of leading, training, and supporting a network of staff in England, and identify ways to report the ‘speaking up culture’ of the healthcare sector. The network encourages colleagues to speak up, especially groups who might find it more difficult to do so.
Pioneer are delighted to be adding to the National Guardian network and have appointed an in-house guardian along with two champions, to ensure that the voices of staff can be heard, and ultimately provide the best possible care for patients.
Find out more about the National Guardian’s office and the Freedom to Speak Up Guardian role here: nationalguardian.org.uk
Lisa Chamberlain, Pioneer Freedom to Speak up Guardian
“The majority of us spend more waking hours at our workplace than in our homes with our families, so it is vital that the ‘work family’ are happy, know that they are valued, appreciated, feel safe and supported. This in turn gives the patients experience with us whether that be for a short or long period of time, a good one.
Part of staff feeling supported at work is knowing that if they have a concern, worry or just a question, that there is somewhere/someone to go to who will listen impartially, without detriment and signpost if needed to the right person.
This is why I feel absolutely honoured to be given the opportunity to be the Freedom to Speak Up Guardian alongside the Champions, and so very very grateful to the whole organisation for supporting this launch and embedding it into our daily work. Its so important every staff member has their voice heard.”